Bell & Howell
Frequently Asked Questions (FAQ)

Sections:

• General Bell & Howell Information
• 8000 Plus VRS
• 8000 Plus General Information
• Copiscan II
• Flatbeds

General Bell & Howell Information

Where can I buy a Bell & Howell scanner?
If you are an end-user, please contact Amber Bynum Click Here for Bell & Howell Scanner Prices.

How can I contact Bell & Howell's Scanner Division?
Please feel free to reach us in any of the following ways:

• +1 (800) 956-1866 general information
• +1 (800) SCAN-495 technical support
• +1 (800) 956-1866 sales support
• +1 (214) 167-1019 fax
• Mailing address: CCR, Attn: Amber Bynum 2777 Stemmons Freeway, Suite 1046 Dallas, Texas 75207

Isn't Bell & Howell part of Kodak now?
No. Today, Bell & Howell's Scanner Division continues to design, manufacture and sell high-volume and mid-range document scanners. In 2001, Bell & Howell sold its scanner service organization and micrographics business to Kodak.

How can I get service on my Bell & Howell scanner?
All warranty service is provided by Kodak's service organization. For post-warranty service, please contact Amber Bynum by phone at (800) 956-1866 or by e-mail at Amber@winocular.com.

Where can I learn more about Bell & Howell service training programs?
Contact Amber Bynum by phone at (800) 956-1866 or by e-mail at Amber@winocular.com

What Bell & Howell Products have been discontinued?
Bell & Howell no longer sells the following scanners:

• Non "Plus" 8000 Series models
• 8100 and 8125 simplex models (duplex only)
• Copiscan II models 2135, 2136, 2136A, 2137, 2137A, 4040D, 6138, 6300, 6338, and CS2000S Colornet
• Flatbed models 500 FB, 1000F, 1500 FB, 4000F, 5000F, and 6000F
• All PhotoMatrix models: PS II 100, 120, 140, 160, 180, 200; PS120V and PS150V

I am looking to purchase a Bell & Howell scanner but am not a reseller. Does Bell & Howell sell direct to end-users?
No. We feel it is very important to support authorized Bell & Howell distributors and value-added resellers to ensure that the right people with the right expertise design and install imaging systems using our scanners. Once again call Amber Bynum.

What is your warranty policy on scanners?
All scanners come with a one-year, onsite warranty at no additional cost.

8000 Plus VRS

What models does this section pertain to?
All VRS-ready 8000 Plus units:

• 8080S-V-Standard and Deluxe
• 8080D-V-Standard and Deluxe
• 8100D-V-Standard and Deluxe
• 8125D-V-Standard and Deluxe

What is the advantage of VRS?
VRS allows users to save over $25,000 per operator annually in typical high-volume applications (see Exhibit 1). This savings is generated because VRS minimizes the number of documents that need to be rescanned because of multifeeds, paper jams, folded corners, skewed documents, and poor image quality. In the event of an error, VRS will not write the image file, giving the operator the opportunity to retrieve the document and rescan it without having to sort through the batch and deleting or inserting images. No other software on the market offers this functionality. For more details, please visit http://www.kofax.com/.

Exhibit 1 – Sample Application:

• 125 PPM scanner (8125D)
• 10,000 documents to scan per day (8-hour shift)
• 80 minutes total scanning time (10,000 docs ÷ 125 PPM)
• 375 minutes for searching (750 docs x 30 sec/doc)
  • 750 documents to be rescanned (.075% typical; 0.075 x 10,000 docs)
  • 30 sec/doc to locate the document

Non-VRS – e.g., Kodak Perfect Page

• 6.25 hours to rescan (375 minutes)
• Operator earns $8.50/hour
• Rescanning costs $53 per operator per day or $13,250/year (250 working days)

With VRS – no batch rescans needed

• Rescans are reduced by 50%
• 3.13 hours to rescan
• At least $6,625 saved per operator, per year

What is the difference between VRS 1.04 and VRS 1.05?
VRS 1.04 does not offer host imprinter control. VRS 1.05 offers host imprinter support, TWAIN support, ISIS support, superior image quality, and an auto brightness feature. In addition, VRS 1.04 uses Kofax Image Controls 3.3, while VRS 1.05 uses Kofax Image Controls 3.6.

What operating system is VRS compatible with?
VRS 1.05 is fully compatible with Win 95/98/NT 4.0/Win 2000. VRS 1.04 is fully compatible with Win 95/98/NT. It is not recommended to run VRS 1.04 with Windows 2000.

When I uninstall VRS from Windows 2000 and reinstall it, I can't get VRS to run. How do I get VRS to work if it is not a fresh install?
There is a special uninstall procedure that has to be manually executed. This procedure must be run to install VRS on Windows 2000. See the VRS Uninstall Procedure. For VRS Installation, see the VRS Installation Procedure.

Can I have more than one version of VRS installed a single workstation at a time?
No. The different versions of VRS have different versions of Image Controls. To change the version of VRS being run means also that you are changing the version of Image Controls.

Can I upgrade my old 8000 to an 8000 Plus with VRS?
Yes. This may be accomplished if the 8000 Scanner in question is a D8 model only.

What is the maximum document length that I can scan using VRS?
At this time VRS only allows a maximum document length of 17 inches. If the non-VRS source is used, a document up to 40 inches in length can be scanned.

How do I order the upgrade to VRS 1.05 from VRS 1.04?
Contact your local Authorized Spare Parts Reseller (ASPR). The part number is S004725.

I have a regular 8000 Video scanner. Can I get an upgrade to VRS?
Yes, provided the scanner is at revision level D8. The upgrade to VRS will come with an upgrade to an 8000 Plus. In addition, it is important to note that the Video Interface cable (which comes with the upgrade) between the Scanner and PC is different for VRS. If the proper cable is not installed, it will not be possible to run the scanner.

Can I use color dropout with VRS?
Yes – in red, green and blue.

What are the system requirements for VRS?
The following are the system requirements for the current version of VRS 1.05:

• Pentium III class PC with a 500 MHz processor, or greater [VRS 1.04 needs 400 MHz]
• Pentium III class PC with 600 MHz or greater for grayscale scanning [VRS 1.04 needs 500 MHz]
• 128 MB RAM [VRS 1.04 needs 64MB]
• 256 MB RAM for grayscale scanning [VRS 1.04 needs 128MB]
• Windows 95, 98, Millennium Edition (ME), 2000 or Windows NT 4.0
• Hard drive with at least 250 MB free disk space
• Monitor resolution: 800 x 600 minimum; 1024 x 768 recommended
• Adrenaline 1700 Hardware Accelerator (sold separately)
• Note: VRS 1.05 has been tested with various systems including 200 MHz systems and did not experience any issues. Performance is improved proportionally with the increase in PC processor speed.

I have installed the Adrenaline Card and VRS software for my 8000 Plus video scanner, why doesn't it work?
The most frequent error here is that the hardware has been installed before the software. Completely uninstall the software and the Adrenaline card. Re-install the software, then install the card.

How do I install VRS?
The following are step-by-step installation instructions for both software & firmware. VRS Software needs to be installed before firmware.

Software:
1. Load CD and software will proceed to Auto Run.
2. If Auto Run starts, then follow prompts on screen.
3. If Auto Run does not start, then run setup from root directory of CD
4. The CD will create a new program. Go to start/programs/kofaxVRS/VCDem32P.exe
5. VCDemo will open. (refer to the Getting Started Guide for instruction on operating VRS)

Firmware:
1. To download new Avocet firmware the scanner must be powered up with the VRS cable attached.
2. Load firmware through: C:/programfiles/Kofax/Imgctls/Bin/fwwizard. (C: may vary depending on the drive which you installed the software)
3. After starting fwwizard choose "Typical" install, then click "Next".
4. Click "Auto Detect", and after several seconds the scanner type and Avocet firmware version currently on the board will be displayed.
5. Click "Next" to begin the software download. (This will take several minutes to complete)
6. Once complete, you can check the current Avocet firmware version on the scanner by using the scanner's "Code Revision Numbers" menu. Press the "Next" button on the scanner OI until the display shows "Avocet Software v1.05.17".

How do I uninstall VRS?
The following are step-by-step instructions to uninstall VRS software from a PC. Note: this procedure assumes that you have an ImageControls or VRS installation CD to re-install on the PC after the correct uninstall has been followed.

1. All steps to be run before installing version of 1.04 VRS over 1.05 VRS on your PC
2. Go to Windows Control Panels Add/Remove program, and remove ACE VirtualReScan from your PC.(Press "Yes to All" when prompted for file uninstall)
3. Next, Use the Windows Find Files program to find and delete all files with the following name patterns: Kofax200.ini, *310.*, bic*

Note: uninstalling VRS should not be necessary. However, if you want to downgrade your PC software from VRS 1.05 to VRS 1.04, VRS 1.05 host software needs to be uninstalled with this procedure and the scanner Avocet board would need to be re-loaded with VRS 1.04 firmware.

8000 Plus General Information

What models does this section pertain to?
All 8000 Plus models, both SCSI and VRS-ready (video):

• 8080S-V-Standard and Deluxe
• 8080S-S-Standard and Deluxe
• 8080D-V-Standard and Deluxe
• 8080D-S-Standard and Deluxe
• 8100D-V-Standard and Deluxe
• 8100D-S-Standard and Deluxe
• 8125D-V-Standard and Deluxe
• 8125D-S-Standard and Deluxe

What is the rated throughput at 300 dots per inch (dpi) on each 8000 Plus model?
Throughput is rated the following, in landscape orientation:

• 8080 – 53 PPM
• 8100 – 67 PPM
• 8125 – 83 PPM

How often do I have to replace the lamps, separator roller, and skimmer tires or glass flat on an 8000 Plus?
There is not a finite replacement period for the skimmer rollers but they are rated to last 500,000 document scans (at minimum). The Separator roller sleeve is rated to last six months, assuming 5,000 pages per day. Lamps are rated to last up to six months, assuming 5,000 pages per day. The lamp is rated to last three months in color dropout mode.

What is the mean time between failures (MTBF) for the 8000 Plus?
The 8000 Plus MTBF is rated as 5,000 hours of scanning time or 1.5 years (whichever comes first), where the 8000 Plus Series scanner will perform to expectations provided regular maintenance is done on the machine.

Can I install the new 8000 Plus feeder on my pre-Plus 8000?
No. The 8000 Plus Feeder is not compatible with pre-Plus 8000 units. To install the new Feeder on an older 8000 unit will require the 8000 unit be fully upgraded to an 8000 Plus.

Is there a consumables kit for the 8000 Plus?
Yes. The part number is S004300.

Do consumables fall under Bell & Howell's standard one-year, onsite warranty?
No.

Does Bell & Howell market any scanners with a USB interface?
No.

What interfaces are available with the 8000 Plus Series?
A 50 pin SCSI 2. VRS-ready scanners come with a video interface.

What is included in the 8000 Plus Series deluxe feature set?
Two things:

• Red, green and blue color dropout (done with paddles – no lamp change at the factory required)
• Front page, pre-scan imprinting

If I purchased an 8000 Plus Series scanner with a standard feature set, can I upgrade to the deluxe feature set?
Yes.

Does the 8000 Series offer post-scan Imprinting?
Yes. When running Image Controls with the 8000 Series with a Post Scan Imprinter only, you will have control over that Imprinter. When running Image Controls with the 8000 Series with a Pre Scan Imprinter only, you have control over that Imprinter.

Does Windows 2000 support 8000 SCSI series scanners?
Windows 2000 is not supplied with and therefore does not automatically load the required ASPI32.dll. However both ISIS and TWAIN drivers will work using the Adaptec 2940 SCSI card, if the ASPI32.exe (available from the Adaptec web site) is installed prior to installing the software for the SCSI card.

What SCSI cards do you recommend for use with Bell & Howell 8000 Plus SCSI scanners?
We recommend an Adaptec 2930 for use with the 8080 Plus SCSI models, and an Adaptec 19160 or 29160 for use with the 8100 and 8125 Plus SCSI models.

What Certifications does the 8000 Plus have?
The following:

• CE
• UL1950
• CUL/CSA 22.2 No. 950-95
• GS Mark
• FCC Class A
• VCCI Class 2

What are the imprinter specifications for each 8000 Plus Series model?
The imprinter specifications are the same for the 8080, 8100 and 8125:

• Characters – maximum of 22 characters on one line of print, with up to 10 additional numeric index characters available
• Orientation – vertical, with the ability to rotate 90, 180 or 270 degrees
• Print Resolution – 96 dpi in horizontal or vertical orientation
• Ink Capacity – approximately 500,000 characters
• Print mechanism – inkjet

What settings affect the speed, or throughput, of my scanner?
Some basic settings that affect the throughput of your scanner speed, rated in pages per minute (PPM) include:

• Paper size – the longer the paper, the longer it will take to scan
• Paper orientation – documents take longer when scanned in portrait mode; today, many software applications like VRS can be configured to rotate the image as the document is scanned so that they can be scanned long-edge first while displayed on the screen correctly
• Resolution, rated in dots per inch (dpi) – the higher the dpi setting, the longer it takes to scan any given page.
• Scan mode – documents scan faster in bitonal mode than in grayscale mode

What SCSI connector works with 8000 Plus SCSI models (8080S-S, 8080D-S, 8100D-S, 8125D-S)?
A Centronics 50-pin SCSI connector.

What image enhancement functionality is available on 8000 Plus SCSI models (8080S-S, 8080D-S, 8100D-S, 8125D-S)?
Automatic cropping and deskew in bitonal mode.

Do 8000 Plus SCSI models (8080S-S, 8080D-S, 8100D-S, 8125D-S) offer grayscale output?
No. Only 8000 Plus units with a video interface offer grayscale output, combined with VRS.

Do 8000 Plus models offer long page support?
8000 Plus SCSI units and video units not running VRS can scan documents up to 40" in length. 8000 Plus video units running VRS support documents up to 17" in length.

What is "ultrasonic multifeed" and how is it useful?
Ultrasonic multifeed detection is the best way to prevent multiple documents feeding through the scanner at the same time. When these "multifeeds occur," the page on the bottom is not scanned and the data on that page is lost. Ultrasonic multifeed detection consists of two sensors: one above the paper transport and one below. The top ultrasonic sensor emits an ultrasonic wave through the document. Normally, only one document is being fed through at a time, causing this wave to pass through the paper and directly into the bottom sensor. If multiple documents feed through, small gaps of air get trapped between the pages. When the ultrasonic wave hits these air pockets, the wave bounces off in multiple directions and is not picked up by the bottom sensor. If the bottom ultrasonic sensor does not detect the wave, it stops the scanner's paper transport and indicates that a multifeed has occurred to the user. Thus, ultrasonic multifeed ensures that multiple documents don't feed through simultaneously and that no data is lost. Other technologies like length and width detection and infrared fall offer basic multifeed detection, but can be easily fooled.

Multifeed detection can also be turned off, if the user prefers. This can be useful because one limitation of Bell & Howell's ultrasonic multifeed detection technology is that any document with labels attached will be perceived by the sensors as a multifeed (because of the air gaps between the label and the paper it is affixed to). It is best to feed documents with labels with multifeed detection disabled.

Copiscan II

What models does this section pertain to?
All current Copiscan II Series models:

• 2138
• 3338
• 3338A
• 6338 (discontinued)

What interfaces are available on the Copiscan II series?
Video and an add-on RSC box that allows the unit to be run with SCSI. The RSC-11 is used for simplex Copiscan II models (2138A, 3338, 3338A) and the RSC-22 is used for the 6338 (discontinued duplex model).

What SCSI connector works with my Copiscan II scanner using an RSC box?
A Centronics 50-pin SCSI connector.

Can I use ISIS Drivers in OS/2 Warp 4?
Pixel Translations do not support OS/2 in their current driver development.

What is the mean time between failures (MTBF) for the Copiscan II models?
The Copiscan II MTBF is rated as 5,000 hours of scanning time or 1.5 years (whichever comes first), where the Copiscan II Series scanner will perform to expectations provided regular maintenance is done on the machine. Many Copiscan II scanners have been in the field for over 10 years and haven't failed, even though they are used every day.

What are the imprinter specifications for each Copiscan II Series model?
The imprinter specifications are the same for the 3338, 3338A and the discontinued 6338:

• Characters – maximum of 64 alphanumeric characters on one line of print
• Orientation – vertical, with the ability to rotate 90, 180 or 270 degrees
• Ink Capacity – approximately 200,000 characters
• Print mechanism – inkjet

  The 2138 does not have an imprinter available.

My Bell & Howell Copiscan II scanner keeps running after the paper is out. I've tried lowering the timeout value but nothing changes.
Copiscan II scanners have no paper-out sensor. However, the ADF 100 and ADF 500 feeders have a jumper setting (labeled P3) that will send a paper out to the scanner. To set the jumper, first remove the feeder. There are two sets of jumpers on the feeder: one on the left and one on the right. Set the P3 jumper on the right to 2&3. This will enable the paper out feature of the ADF, and the scanner will stop when it is out of paper.

I'm trying to use the endorser feature of the Copiscan II (for models 3338, 3338A and the discontinued 6338) but the endorsement string is sometimes hard to read, especially when trying to differentiate the number zero from the number eight. Can I change the font or the font size?
The Copiscan II endorser is a standard 12-pin inkjet printer used by many other manufacturers. The endorser only supports one font but four different character sizes: standard (10 characters/inch), large (8 characters/inch and the default), standard double-wide (5 characters /inch) and large double-wide (4 characters/inch). To increase legibility, we recommend that you use either the standard double-wide or large double-wide character size.

I'm using a Bell & Howell scanner with an ADF 500. When I scan, my throughput is less than rated speed. Why?
The solution may lie in in the ADF settings. The ADF 100 and ADF 500 have a jumper setting (labeled P2) that controls the single or dual page configuration. If incorrectly set, the ADF speed will not match the scanner's speed, causing slower throughput. To set the jumper, first remove the feeder. There are two sets of jumpers on the feeder: one on the left and one on the right. Set the P2 jumper on the left between 1&2 if you are using a single-sided scanner (2138, 3338 and 3338A models) or between 2&3 if you are using the discontinued 6338 (duplex). After changing the jumper settings, make sure to reload your drivers.

Do I still need two Kofax boards to drive the discontinued 6338 duplex scanner?
No. A single Kofax Adrenaline 1700V accelerator board will support the 6338 at rated speed. Please note that a new scanner "Y" cable (SC-1022-0000) has been created to allow a single Adrenaline 1700V to connect to both front and rear camera connectors on the scanner.

Flatbeds

What models does this section pertain to?
All current Bell & Howell flatbed models:

• 500 FB with Software VRS
• 730DCFB
• 1000 FB
• 2000S FB
• 2000D FB
• 2020D FB

Isn't buying a 500 FB with Software VRS the same as buying a 500 FB and VRS 2.0 separately, but for a higher price?
No. Each 500 FB with Software VRS is customized for use with VRS 2.0 so that the user has the added functionality detailed above. No other flatbed scanner on the market is customized in this way.

Don't scanners other than the 500 FB with Software VRS work with VRS?
Not like this. Not even close. The 500 FB with Software VRS is the only entry-level flatbed scanner truly optimized for use with VRS, in the same manner as Bell & Howell's top-of-the-line 8000 Plus Series. Specifically, the 500 FB with Software VRS is the only flatbed that offers users the following VRS functionality:

• Automatic cropping – no matter what size you scan (up to 11.7" x 17.0"), only the information on the document will be stored as an image; this eliminates the need to set the exact size of each document you scan and allows you to scan mixed batches of documents
• Automatic deskew – documents that feed crookedly up to 30° are automatically "de-skewed" so that the saved image is straight and as high quality as the original
• Folded corner detection – sometimes documents are fed with a corner folded over a signature or other important piece of information that needs to be retained in the document image; this feature ensures that you are notified if this happens at which point you can keep the scanned image or rescan the document

What interface do the 1000 FB, 2000S FB and 2000D FB use?
50-pin High Density SCSI 2.

What SCSI connector works with the 1000 FB, 2000S FB and 2000D FB?
A Centronics 50-pin SCSI connector.

What interfaces are available for the 730DC FB?
SCSI 2 and SCSI 3.

Where can I get non-English twain drivers for Bell & Howell flatbed scanners?
Some foreign language Twain drivers for the FB series can be obtained from Ricoh's European website.

Can you change the ink cartridge in the 2000 Series to a different color such as blue or red?
Not at this time.

Is there a consumables kit for the 730DCFB?
No. Please contact your warranty provider for parts or service, or a Bell & Howell Authorized Service Provider (ASP) or Authorized Spare Parts Reseller (ASPR).

Is FireWire (IEEE 1394) or a networking interface available on the 730DCFB?
Not at this time.

How can I tell my DIP switches in the back are set correctly on the 1000 FB?
"Normal" mode would be to set SW1 "down" (ON) and all other switches up (OFF)

• SW1 reset enable
• SW2 paper size detection method
• SW3 factory use only
• SW4 factory use only
• SW5-8 diagnostic modes

The rotary switch is used for setting the SCSI ID. The setting 0 is not recommended (usually reserved for HD drive) and 7 is reserved for the SCSI host adapter. The SCSI ID you choose must be unique.

What flatbed comes with an imprinter, and what are the specifications?
The 2000S FB and 2000D FB both come with a post-scan endorser

• Characters – maximum of 19 alphanumeric characters on one line of print
• Ink Capacity – approximately 400,000 characters
• Print mechanism – ink roll / data band
• Effect on Throughput – reduced to 16 PPM (pages per minute) if imprinting 19 characters; reduced to 31 PPM if imprinting only one character

My flatbed is not feeding paper correctly. Is there anything I can try before calling for help?
First, shut down your operating system. Turn the scanner off, then the computer off. If originals are feeding abnormally, or if the paper is getting dirty, clean the rollers in the document feeder. Rollers should be wiped with a clean cloth moistened with water. Water is preferable to alcohol, as alcohol tends to dry out the rollers. Also make sure the black plastic holder for the scan glass under the cover is staying down on the flatbed. If you raise the cover over the flatbed and see a black plastic piece near the hinges riding up with the cover, reinstall the black plastic piece so it stays down on the flatbed. Use clean, blank paper to test the feeder. If these originals feed normally, try other originals. If you begin to experience frequent feed problems, confirm originals causing the problem conform to the specifications listed in your user guide. If you are using a 2000 Series scanner (2000S FB, 2000D FB or 2020D FB), try placing documents in the automatic document feeder (ADF) so that it is only half to three-quarters full. If the above items have been checked or performed and the problem is still not resolved, Please contact your warranty provider for parts or service, or a Bell & Howell Authorized Service Provider (ASP).

What SCSI cards do you recommend for use with Bell & Howell flatbed scanners?
We recommend an Adaptec 2940, 50 pin SCSI-2 card.

What SCSI cable is needed for Bell & Howell flatbed scanners?
The cable needed is a 50-pin SCSI-2 High Density cable.

How often should I clean my flatbed rollers?
We recommend daily cleaning with water.

Do Bell & Howell flatbed scanners work with Mac?
No.

What is the functionality of the optional Image Processing Unit (IPU) for the 1000 FB, 2000S FB and 2000D FB?
The IPU offers users the following functionality:

• Dynamic Thresholding: automatically determines the suitable brightness and contrast settings based on the original document scanned, and converts all scanned documents into black and white images accordingly. This is similar to VRS, except that VRS optimizes brightness and contrast per document instead of having you make one setting for all documents scanned.
• Automatic Photo/Text Separation: optimizes the image quality of a document based on which part of it is text and which part may contain a photograph.
• Document Size Detection: automatically detects the width of the original document and crops accordingly, to enhance image quality and reduce file sizes.
  
  In addition the all Bell & Howell flatbed scanners offer smoothing and noise removal (i.e., binary filtering) as a standard feature.

How long will the red lamp last for the 1000 FB and the 2000 FB Series?
The mean time between failure (MTBF) for the red lamp is 1,000 hours.

Why isn't there an imprinter option for the 2020D FB like that of the 2000S FB and 2000D FB?
VRS currently does not support imprinting functionality in the 2020D FB.

Using the 1000 FB with an Adrenaline SCSI board, I get an error: "Error 20125 - No Scanner" or "No Scanner Available" after clicking OK following the resetting of the board. Why?
This can occur if you turn the scanner on while there is paper in the feeder, causing the scanner to not initialize properly. The solution is to remove all paper from the scanner including the feeder, cycle the power on the scanner, reload the driver, and then the scanner should be found.

Is there any way to adjust the feeder on Bell & Howell flatbeds to accommodate documents of varying thickness (thick or thin)?
Unfortunately, there are no feeder adjustments for documents of varying thickness for Bell & Howell flatbed scanners. If you are having multifeed problems, try running smaller batches through the scanner. If you are experiencing jams, make sure the Mylar strip is not damaged.

What is the operational life expectancy for Bell & Howell flatbed scanners?
The operational life expectancy varies depending on which flatbed model is concerned. Below is a summary:

• 500 FB with Software VRS: 5 years or 600,000 scans
• 1000 FB: 5 years or 300,000 flatbed scans or 1,000,000 ADF scans
• 2000 FB Series (2000S, 2000D, 2020D): 5 years or 500,000 flatbed scans or 2,000,000 ADF scans

What is the daily duty cycle for Bell & Howell flatbed scanners?
The daily duty cycle varies depending on which flatbed model is concerned. Below is a summary:

• 500 FB with Software VRS: 500 pages per day
• 730DC FB: 750 pages per day
• 1000 FB: 1,000 pages per day
• 2000 FB Series (2000S, 2000D, 2020D): 3,000 pages per day

What is the input and output bit depth when scanning in color, grayscale and bitonal (e.g., text scanning) for each Bell & Howell flatbed scanner?
Below is a summary: